Additional Information

When you receive your ticket, it will provide:
NONREFUNDABLE • NOT FOR RESALE • VOID IF ALTERED • REVOCABLE • ADMIT ONE
If this card includes admission rights, it is nontransferable. Disney is not responsible for lost or stolen tickets. Parks, attractions or entertainment may change operating hours; close due to refurbishing, capacity, low demand, weather, special events or other reasons; and may otherwise change or be discontinued without notice and without liability to the owners of the Walt Disney World® Resort. If re-entry is permitted, biometric or other confirmation required with ticket for re-entry. Unless otherwise specifically states, not valid for special or premium events or other activities which are separately priced. Not valid for any park commencing operations after November 1, 2019. It is agreed between owners of the Walt Disney World® Resort and ticket users that all claims for injury or loss arising incident to presence on owners’ property shall be litigated in Orange County, Florida, under Florida law.

*Ticket valid from 4:00pm to 11:59pm (event 7:00pm to 11:59pm) on the date specified.

Know before you go

Follow these steps to use your ticket and save time at the gate: 1. Visit www.MyDisneyExperience.co.uk and link your ticket confirmation to your My Disney Experience account 2. Use Disney MagicMobile service to access your ticket from your smartphone’s digital wallet upon arrival at Walt Disney World® Resort OR visit a Theme Park ticket window. Disney MagicMobile Service Skip a visit to the ticket window! Most tickets can be accessed using the digital wallet on an eligible iPhone®, Apple Watch®, or Android™ smartphone with Google Wallet™ using Disney MagicMobile service. Download the My Disney Experience app when you arrive at Walt Disney World® Resort and create a Disney MagicMobile pass. The app is intended for use in the United States of America only. Currently, the app is only available in English. • To create your Disney MagicMobile pass, select the menu icon in the lower-right corner of the My Disney Experience app’s home screen. Then, select Disney MagicMobile and follow the instructions to add your Disney MagicMobile pass to your digital wallet. • You should see your Disney MagicMobile pass in the Apple Wallet® app on iPhone® and Apple Watch® or in the Google Wallet™ app on Android™ smartphones. • To enter a Theme Park, hold your mobile device containing your Disney MagicMobile pass near one of the touchpoints at a Theme Park entrance. Then, place your finger on the pad and watch for the green light. Not using Disney MagicMobile Service? Visit a Ticket Window Alternatively, upon arrival, the person whose name is listed on this ticket confirmation can pick up your ticket order by presenting this ticket confirmation, along with a valid and properly matched government-issued photo ID (e.g., driver’s license, passport), at Walt Disney World® Theme Park ticket windows or the Disney Ticket Center at Disney Springs®. The order may not be released to anyone other than the person who is listed on this ticket confirmation.

Cancellation policy

Please note that once booked the tickets are non-transferable and non-refundable. All rules and regulations are subject to change without notice.