Additional Information

1. Children aged 2 and younger are complimentary. Some attractions may have height restrictions.
2. Redemption of voucher is on the selected event date; amendments to the date are not allowed. 3. Select an adult ticket if you are 3 feet 11 inches (120 cm) or taller; otherwise, select a child ticket.
4. Locker and Towel rentals are available within the waterpark.
5. Visitors are not allowed to bring food or beverages, glassware, or alcohol into Aquaventure Waterpark
6. Aquaventure Waterpark reserves the right to inspect all bags for any such items
7. Appropriate swimwear is required when using the facilities within Aquaventure and the beach thongs, transparent bathing suites, underwear, denim, and very loose clothing such as abaya, dish dash, or similar are not permitted in the water. Head scarves, only if properly secured without any loosely flowing material.
8. Regular nappies/diapers are not allowed in any pool or attraction.
9. For those who have booked Aquaventure Super Pass or Lost Chambers Pass, we recommend visiting the Aquarium in the morning between 10:00 AM – 01:00 PM to avoid inconvenience.
10. With this ticket you’ll be able to walk straight up to the entrance lanes:
For Aquaventure Day Pass: The entrance to the waterpark will be at the Aquaventure Ticketing Plaza
For Aquaventure Super Pass: Entrance to the waterpark will be at the Aquaventure Ticketing Plaza
For Lost Chambers Pass: The entrance to the aquarium will be at The Lost Chambers Aquarium.
11. Keep in mind that Aquaventure closes at 05:30 pm, plan your day accordingly and take advantage of all the thrilling water rides and attractions available to you.

**Exact operating hours can change without prior notice, please check the attraction's website for the most updated information**

During severe weather conditions, we may need to temporarily close the attraction to ensure your safety. Please understand that we will not be able to offer refunds in case of inclement weather.

Know before you go

•Children up to two years old have free entry. Some attractions may have height restrictions. Redemption of voucher is on the selected event date; amendments to the date are not allowed.
•Select an adult ticket if you are 3 feet 11 inches (120 cm) or taller; otherwise, select a child ticket.
•Locker and towel rentals are available within the waterpark. 
•Visitors are not allowed to bring food, beverages or glassware into the waterpark. Aquaventure Waterpark reserves the right to inspect all bags for any such items.
•Appropriate swimwear is required when using the facilities within Aquaventure and the beach thongs, transparent bathing suites, underwear, denims, very loose clothing such as abaya, dishdash or similar are not permitted in the water. 
​​​​​ •Regular nappies/diapers are not allowed in any pool or attraction. Swim nappies / diapers are available in all gift shops.
•Bring this booking confirmation with you on the day of visit. You can present it printed out or on your phone.
With this ticket you’ll be able to walk straight up to the entrance lanes:
For Aquaventure Day Pass: Entrance for waterpark will be at the Aquaventure Ticketing Plaza
For Aquaventure Super Pass: Entrance for waterpark will be at the Aquaventure Ticketing Plaza and entrance for aquarium will be at The Lost Chambers Aquarium
For The Lost Chambers Aquarium: Entrance for aquarium will be at The Lost Chambers Aquarium
If you require any additional add-ons such as towels, lockers or meal deals you can purchase these once you’ve entered Aquaventure at any of our Guest Services kiosk in the park. Please note that in high season such as school holidays, winter holidays or Easter holidays the queues to the rides might be long. Depending on availability the AquaXpress can be purchased at the entrance or at the guest service kiosk inside the park.
• Keep in mind that Aquaventure closes at 05:30 pm, plan your day accordingly and take advantage of all the thrilling water rides and attractions available to you.
**Exact operating hours can change without prior notice, please check the attraction's website for the most updated information**

Cancellation policy

For a full refund, cancel at least 24 hours before the booked date.